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Help topics Help for individuals Help with 51³Ô¹ÏºÚÁÏ Bank Questions about 51³Ô¹ÏºÚÁÏ Bank

Questions about 51³Ô¹ÏºÚÁÏ Bank

Questions about 51³Ô¹ÏºÚÁÏ Bank


More about 51³Ô¹ÏºÚÁÏ Bank in general as well as customer service number and hours.


How do I contact 51³Ô¹ÏºÚÁÏ Bank?

General correspondence
51³Ô¹ÏºÚÁÏ Bank
PO Box 9351
Des Moines, Iowa 50306-9351

Overnight delivery to 51³Ô¹ÏºÚÁÏ Bank
51³Ô¹ÏºÚÁÏ Bank
711 High Street
Des Moines, IA 50392

Customer Service
Call us at 800-672-3343 from 7 a.m. to 7 p.m. CT (Central Time), Monday through Friday, excluding holidays.

What kind of bank is 51³Ô¹ÏºÚÁÏ Bank?

51³Ô¹ÏºÚÁÏ Bank is an FDIC-insured bank offering customers traditional and innovative qualified banking products and services online and by telephone with personal bankers.

51³Ô¹ÏºÚÁÏ Bank offers individuals a variety of products such as CDs, money market, and savings accounts held within traditional or Roth IRAs.

Established in February 1998, 51³Ô¹ÏºÚÁÏ Bank was one of the first direct online banks. As of July 21, 2011, 51³Ô¹ÏºÚÁÏ Bank is regulated by the Office of the Comptroller of the Currency (OCC), and as of December 31, 2013, 51³Ô¹ÏºÚÁÏ Bank became a federal savings bank.

How does 51³Ô¹ÏºÚÁÏ Bank validate my identity?

To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.

What this means for you: When you open a new account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other "identifying documents."

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